WD_2021

RED DOTWARRANTY POLICY

Units and Replacement Parts

Red Dot Corporation warrants it’s on and off highway air conditioners, heaters and replacement parts against any defects that are due to faulty material or workmanship for a period of one year from date of purchase or date of installation unless otherwise noted below. In the event that a defect is discovered during the warranty period, Red Dot Corporation agrees that, at its option, it will repair, replace or credit the defective product, when returned, transportation prepaid, to Red Dot Corporation. Any product repaired or replaced under this warranty will be warranted only for the remainder of the original product warranty period. This warranty does not apply to consumable products such as chemicals or oils; or consumable components of a product, such as, but not limited to bulbs and filters. To initiate warranty support, contact Red Dot Corporation or an authorized Red Dot Distributor or Dealer. Products may not be returned without a return goods authorization number (RGA#) from Red Dot Corporation.

Limitations

1. General Conditions a. No unit is guaranteed to maintain a specific temperature output or cab temperature since many variables in installation and geographical location affect this output. b. It is common for installers to use components from several different manufacturers. If this component selections (e.g. inadequate condenser size) results in failure, the necessary repairs are not covered. c. Many system failures are the result of poor installation practice (e.g. lack of proper hose brackets). Failures resulting from poor installation are not covered. d. System failures that are a result of poor or improper maintenance including environmental contaminates are not covered. e. This warranty is the sole property of the original owner-user. A transfer of ownership shall terminate the warranty. f. Red Dot Corporation reserves the right to make design improvements without any obligation to change units or parts previously manufactured. g. Red Dot retains the right to inspect faulty parts at its factory and determine whether such parts are defective. No materials will be accepted by Red Dot without a Red Dot return goods authorization number (RGA#). Red Dot Corporation return goods authorization numbers are valid for 30 days domestic and 60 days international. h. In no event shall Red Dot Corporation be liable for consequential damage or contingent liabilities, including, without limitation, such things as damage to vehicles, contents or product cargo; expenses for rental of other equipment; or expenses incurred arising from the failure of any unit or parts thereof to operate properly. i. Alterations or modification, in any form to a Red Dot unit or part thereof shall nullify and make void this warranty. The only exception is a modification with the express written approval of Red Dot Corporation’s VP of Engineering. 2. Component Limitations a. A warranty claim for receiver-driers or accumulators will be allowed if a system charge is lost as a result of a warrantable Red Dot refrigerant related component failure.Receiv- er/Driers and Accumulators are warranted against manufacturing defects and canister leaks for a period of one year. Some states within the United States do not allow the disclaimer of implied warranties and if this is true in your state the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights that vary from state to state. This warranty constitutes the final, complete, and exclusive statement of warranty terms and no person is authorized to make any other warranties or representations on behalf of Red Dot Corporation.

b. Warranty coverage on thermal expansion valves (TXV) is limited to body leaks and/or internal malfunctions. This warranty is inapplicable if contaminates, such as refrigerant sealant, rust, carbon sediment (caused by excessive system moisture as a result of lack of system maintenance) are present in the system or the malfunction is due to unautho- rized adjustments or repairs. c. Consumable product such as, but not limited to; filters, bulbs, chemicals and tools are warranted to be free of manufacture defects at time of sale. 3. Warranty Repairs a. Warranty repairs shall be made only by an Authorized Red Dot Distributor, OEM Dealer or a service center considered competent by a Red Dot Authorized Distributor using Red Dot components. b. Warranty repairs should be accomplished to put the air conditioner or heater in like new working order. Evaporator coils, heater cores or condensers must be replaced with new Red Dot components. 4. Warranty Claims a. Claims will be accepted only from authorized Red Dot Warehouse Distributors or OEM Dealers when submitted within 30 days of repair. b. Claims will only be accepted when the claim info is emailed to WarrantyClaims@RedDotCorp.com for OEM distributors or submitted using the online portal for aftermarket distributors. c. If additional info is requested by a Red Dot representative the customer has 14 days to respond or the claim will automatically be denied. d. Warranty claims will be paid based on the most current price and settlement schedule released by Red Dot. No allowance will be made for mileage, travel time, down time or related expenses. 5. Exclusions This warranty does not cover defects caused by customer neglect, incorrect application, wiring, alteration or repairs made outside the company’s factory. This warranty is the sole property of the original owner/user. A transfer of ownership shall terminate the warranty.

Limitation of Remedies

This warranty supersedes all previous warranty policies expressed or implied and frees the manufacturer of any other obligation or liability including but not limited to consequential and incidental damages. The manufacturer will not assume or allocate any other liability in connection with the sale of Red Dot components. At no time can a customer’s documents supersede this document unless agreed on and signed off by the Red Dot CEO.

Disposal Information The symbol at left means that according to local laws and regulations your product shall be disposed of separately from standard waste. When this product reaches its end of life, take it to a collection site designated by local authorities. The separate collection of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.